BUSINESS CONTINUITY MANAGEMENT AND THE PERFORMANCE OF PRIVATE TERTIARY INSTITUTIONS IN NIGERIA: EVIDENCE FROM THE COVID-19 PANDEMIC ERA

Abstract

The research investigates the impact of Business Continuity Management on the performance of private tertiary institutions in the Covid-19 pandemic era in Nigeria. The main objective of this study is to examine the effect of Business Continuity Management Strategy (organization preparedness and embeddedness of continuity practices) on the performance of private tertiary institutions in the Covid-19 pandemic in Nigeria. The specific objectives are as follows; to determine the relationship between BCMS and student enrolment in the Covid-19 pandemic era in Nigeria, and to find out the relationship between BCMS and salary payment during the Covid-19 pandemic era in Nigeria. To elicit information that would help achieve the objectives, and to test the formulated hypotheses, questionnaires were distributed to 100 selected senior non-teaching staff of Igbinedion University. The data collected was subjected to Spearman's rho coefficient correlation analysis. Results from the test revealed that there is a positive significant relationship between BCMS and student enrolment during the Covid-19 pandemic era in Nigeria. There is a positive significant relationship between BCMS and salary payment in the Covid-19 pandemic era in Nigeria. Following the findings of the research, the study recommended that management should commit to ensuring business functions and ensuring that services are operating at an acceptable condition under crisis situation and service disruptions, as this is a crucial element of the overall corporate strategy. Also, organisations should endeavour to embed continuity practices as this would contribute to positive business impacts in which the organization will become more robust, capable to minimize the potential risk of incidents and recover more speedily as compared to its rivals.

Keywords: Business Continuity Management Strategy, volume of sales, salary payment, organization preparedness, embeddedness